Practice Management for Pedorthists Exam

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Only check one on each question.

1. A ______ has often been defined as a comprehensive document that clearly describes how the entrepreneur intends to operate his business.

Marketing Plan

Business Plan

Operating Agreement

Personnel Contract

2. Effective mission statements are all of these EXCEPT:

inspiring

long-term in nature

easily understood

focused on increasing shareholder wealth

3. A Marketing Plan is a written document that details the actions necessary to achieve:

state licensure

Medicare compliance

specified marketing objectives

successful grocery shopping

4. How you will find your prospects, and once you find them, how you plan to educate them about your product should be found in your:

Marketing Strategy

Candidate Handbook

Employee Handbook

Insurance Guide

5. Marketing tactics include all of these EXCEPT:

cold calls

harassment

newspapers

trade publications

6. Direct mail marketing can be achieved through the use of:

Introductory Letters

Return Post Cards

Advertising in Physicians Guides

All of these.

7. Preprinted Prescription Pads are all of these EXCEPT:

A time and money saver for the physician

Illegal for pedorthists to print

A great marketing tool

Convenient for the patient

8. ______ is the ability to be brief and concise in your presentation.

Arrogance

Brevity

Interminability

Incessancy

9. Referral sources may include:

Physicians

Other Medical Team Professionals

Satisfied Patients & Customers

All of these.

10. Physicians that send patients to the pedorthist with a prescription may include:

Orthopedists

Endocrinologists

Neurologists

All of these.

11. Clarifying prescriptions or orders with the physician or their staff is usually done:

via the mail

via the telephone

after hours

in person

12. ____ hours of Continuing Education for Pedorthists is required every five year cycle.

13. Professional pedorthic certification is obtained and maintained through:

PFA

ABC or BOC

CMS

AOPA

14. The Team Approach to foot care may include:

Physicians

Friends

Family members

All of these.

15. Overhead expenses may include all of these EXCEPT:

Rent

Utilities

Sales

Insurance

16. The most effective community service activity for a pedorthist:

Make a donation to charity

Give time to a charity

Speak to a diabetic support group

Conduct a trunk show on footwear in your facility

17. To function legally and ethically, you must abide by the rules of the following entities except:

ABC or BOC

State or provincial government

Federal government

Pedorthic Footwear Association

18. If a person gets hurt on your property what kind of liability insurance do you need?

Product liability

Industrial liability

Professional liability

Premises liability

19. The price you charge for a pedorthic product should be determined by:

The knowledge and experience of the pedorthist

The level of service provided

Direct costs of materials

All of the above

20. It is ethical for a pedorthist to accept a division of fees when:

referring a patient to a physician

participating in a fee sharing program

building an orthotic without a prescription

none of these

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